LIGHT TRUCK & PASSENGER CAR TIRE

LIMITED WARRANTY

Standard Coverage

Mileage Warranty

  • 50,000 miles tread life warranty for Terra Hunter X/T, R/T, and R/T+ 22-inch and smaller sizes.
  • 50,000 miles tread life warranty for Trail Hunter R/T 22-inch and smaller sizes.
  • 55,000 miles tread life warranty for Swampthing A/T 22-inch and smaller sizes.
  • 40,000 miles tread life warranty for Ragnarok UHP 30-series and bigger aspect ratio.

VENOM POWER tires are warrantied against treadwear prior to the applicable indicated mileage for each specific tire model and size, provided that you:

  1. Rotate your tires following the prescribed rotation patterns at least every 3,500 miles or less (UHP passenger car tires) or 5,000 miles or less (standard light truck tires) and have documentation showing the rotation schedule.
  2. Present the tire for adjustment during regular routine maintenance.
  3. Present documentation showing the rotation schedule when requesting an adjustment and the date of purchase, vehicle type, model, odometer reading, and tire pressure.

For staggered fitment applications (where the front and rear tires are different sizes) that cannot be rotated, the mileage warranty for tires mounted on the rear axles will only be up to half (50%) of the warrantied miles under the standard VENOM POWER tires tread wear warranty.

When the tread becomes worn to 2/32 inch (shown by tread wear indicators molded into the tread grooves), the tire tread shall be considered worn. The Department of Transportation specifications determine such tread wear, and in accordance with applicable laws and regulations.

4-YEAR MANUFACTURER WARRANTY

The 4-Year Manufacturer Warranty is a non-prorated replacement for any manufacturing defects in material and workmanship under normal and intended use. Non-intended uses include racing, off-road use, or competition use. If a manufacturing defect in material or workmanship occurs, the tire will be replaced at no charge, on a non-prorated basis to the consumer.

CONDITIONS AND EXCLUSIONS

VENOM POWER tire warranties are limited to the original purchaser and the original vehicle on which they are installed, and such warranties and
guarantees are not assignable to subsequent purchasers or vehicles. All warranties and guarantees by VENOM POWER tires are only applicable in the United States, Canada, and Puerto Rico. This warranty does not cover any tires used or equipped on a vehicle registered or operated outside the United States, Canada, and Puerto Rico.

The Limited Warranty does NOT cover the following:

  • Tire branded or marked “blem,” “Non-Adjustable (N/A),” or previously adjusted.
  • Failure, damage, or irregular wear due to:
    • Road hazards (i.e., punctures, cuts, snags, bruises, impact breaks, etc.), wreck or collision; Fire, accident, or vandalism;
    • Mechanical condition of the vehicle, including misalignment, wheel imbalance, faulty shocks or brakes;
    • Misapplication of tire or use of improper inner tube;
    • Alteration of the tire or addition of foreign material.
    • Use of tire chains, tire spinning, racing, off-road use, or other competitive activities.
    • Non-factory vehicle staggered tire fitments.
    • Costs of mounting and balancing service.
    • Costs related to tire pressure monitoring systems.
    • Costs related to shipping and transportation of the tire.
    • Loss of time or use, inconvenience, or any incidental or consequential damages.
  • Improper use or operation including, but not limited to: improper tire and vehicle maintenance, running flat or run with severe underinflation, misuse, abuse, accident fire or chemical corrosion, underinflation, overinflation, overloading, over deflection, or failure to follow recommended rotation practices.
  • Improper installation, improper mounting or dismounting, misapplication, improper repairs, wheel misalignment, or imbalance in the tire/wheel assembly.
  • Tire size, load, and speed rating do not match the tire specifications outlined in your vehicle owner’s manual.
  • Tires with the Department of Transportation (DOT) number removed or rendered illegible; tires must bear the DOT prescribed tire identification numbers.
  • Ride complaints after the first 1/32nd of tread wear or due to damaged wheels or any vehicle condition.

VENOM POWER Tires does not warrant any work performed by the dealer, including, but not limited to their selection, fitment, mounting and balancing, inspection, or repair of any tire.

CONSUMER RIGHTS

This Limited Warranty gives you specific legal rights; you may also have other rights, which vary from state to state.

VENOM POWER Tires disclaims all other warranties, express or implied, including the implied warranty of merchantability, the implied warranty of fitness for a particular purpose and liability for incidental and consequential damages (i.e., loss of time, loss of use of vehicle, road services, towing charges, inconveniences, etc.).

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you.

NO ONE (including a VENOM POWER Tires employee, representative, or dealer) has the authority to vary the terms of this Limited Warranty.*

OWNER’S OBLIGATION

When making a claim, you must return the tire to be replaced to your VENOM POWER tire dealer and sign the customer signature section of the VENOM POWER Tire Claim Form.

Proper vehicle and tire care are necessary to obtain the expected wear from a tire. Therefore, it is your obligation to properly maintain your tires and the vehicle upon which they are mounted, including:

  1. Operating your tires at the inflation pressures recommended by the tire and vehicle manufacturer.
  2. Keeping your tire and wheel assemblies in balance.
  3. Proper wheel alignment.
  4. Maintaining steering and suspension components to be within manufacturer specifications.
  5. Rotating your tires at least every 3,500 miles or less (UHP passenger car tires) or 5,000 miles or less (standard light truck tires).

We recommend that you have your VENOM POWER tire dealer inspect your tires any time you notice irregular or uneven tread wear and rotate them, if necessary.

Failure to follow any of the above-mentioned Owner Obligations may be considered a breach of the warranty agreement and result in the termination of the warranty agreement. Furthermore, VENOM POWER reserves the right to review each warranty claim and deny the warranty application based on failing to follow any of the above-mentioned Owner Obligations.

* VENOM POWER reserves the right to change the terms and conditions of all warranties at any time.

CLAIMS PROCESS

To make a claim under this Limited Warranty, you must:

  1. Present your vehicle with the subject tires, the original copy of this Limited Warranty and the original sales invoice to an authorized VENOM POWER dealer.
  2. Present your completed Tire Service Record to the authorized VENOM POWER dealer along with the other two documents in #1. For treadwear mileage warranty consideration, the Tire Service Record must show the times and places that the tire rotations were performed. VENOM POWER recommends rotations at 3,500-mile intervals or less for high-performance passenger car tires and 5,000-mile intervals or less for standard light truck tires.
  3. Complete and sign the VENOM POWER Limited Warranty Claim form provided by the dealer, keep a copy for your records, and leave the tire with the dealer.
  4. If you purchased the tire from an Internet or mail-order merchant, you will need to submit your claim, together with the dismounted tire, to that merchant. You are responsible for all of the costs of dismounting and shipping. Your claim will be administered in accordance with the Limited Warranty that was in effect when you purchased the tires.

FORMS

Limited Warranty
Tire Service Record
Limited Warranty
Claim Form

CONTACT INFORMATION

VENOM POWER TIRE
5118 Park Avenue, Suite 601
Memphis, TN 38117